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Help me help you! April 13, 2009

Posted by ConnorSmith in : Computers, General Announcements , 143comments

I’ve been getting a lot of emails lately on computer problems/DAWs crashing/etc.  Please keep them coming, I’m glad to see systems are working the bugs out (plus it helps me document trends and figure out problems with patches/gear).

We’ve been able to solve a high percentage of problems, but often it takes 2-3 emails back and forth before we have all the information available to help.

If you are emailing us (or even posting in the comments) about a problem you are having, please include the following information, as it will make it possible to help you:

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